Privacy Policy

Welcome to SILVERINE. We are committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website www.silverine.in and use our services. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information to provide you with a seamless shopping experience and to continually improve our services. The types of information we may collect include:

Personal Information: When you make a purchase or create an account, we may collect personal information such as your name, email address, phone number, billing and shipping address, and payment details.
Order Details: We collect information about the products you purchase and your shopping behavior to process transactions and improve our offerings.
Device and Usage Information: We may collect technical information about the device you are using, such as IP address, browser type, and operating system, as well as your browsing activities on our website.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your interactions with our site to enhance your experience and provide personalized services.

How We Use Your Information

We use your information for purposes such as:

Order Processing and Fulfillment: To process and fulfill your orders, including payment processing, shipping, and delivery.
Customer Support: To provide customer support and respond to your inquiries.
Personalization: To personalize your shopping experience, show you products that may interest you, and provide recommendations based on your preferences.
Marketing Communications: To send you promotional offers, updates, and newsletters, if you have opted to receive such communications. You can opt-out at any time.
Improvement of Services: To analyze usage trends, improve our website functionality, and enhance the overall customer experience.
Legal Compliance: To comply with applicable laws, regulations, and industry standards.

Sharing Your Information

We respect your privacy and will not share your information with third parties, except in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and providing customer service.
Legal Requirements: We may disclose your information if required by law, court order, or government request, or to protect the rights, property, or safety of SILVERINE, our customers, or others.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.

Security of Your Information

We implement reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of online transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.

Your Rights and Choices

Access and Update: You may access and update your personal information by logging into your account.
Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the email or contacting us directly.
Cookies: You can set your browser to refuse cookies or alert you when cookies are being used. However, disabling cookies may affect your experience on our website.

Third-Party Links

Our website may contain links to third-party sites. SILVERINE is not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page, along with the “Last Updated” date. We encourage you to review this policy periodically.